We process all orders under 24 to 48 hours (preparation, packaging and shipping).
Next, the average delay is 6 to 10 business days for France and Europe.
For other destinations, this can vary between 8 and 15 working days .

👉 You will receive a tracking number by email as soon as your order is shipped.

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🌍 Get delivered in France

Yes ✅ We ship to France

In France 6 to 10 business days

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📦 Where do you ship your products from?

• Our offices are based in Paris, France .

• Our products are shipped from our international warehouse in China , which allows us to offer a wide choice of models and always have stock available.

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🔎 Do you provide tracking information?

Yes. Each order has a unique tracking number .
You will receive it in the 2 to 3 business days following your purchase by email.
👉 If you haven't received it, write to us at contact@weareblove.com with your order number.

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📦 Why are some items in my order being delivered separately?

If your order contains multiple items, it is possible that:

• the products come from different warehouses ,

• or that they be shipped at different times (depending on availability).

Don't worry, you will receive it. all your articles .

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❌ What should I do if I received a defective or damaged item?

We sincerely apologize 🙏.
Send a photo of the product in question to contact@weareblove.com with your order number.
👉 We will send you a new article at no extra cost or we will find a suitable solution (refund, credit note, etc.).

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📍 Where are you located?

• Headquarters: Paris , France

• International warehouse: China
  This allows us to ship both in France and in the rest of the world quickly.

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⏳ I still haven't received my order, what should I do?

Sometimes, delays can occur due to:

• customs,

• the carriers,

• or strong demand for certain products.

👉 If more than 15 working days have passed, contact us immediately at contact@weareblove.com ​ We will investigate with the carrier and find a solution (replacement or refund).

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⚡ Practical tip: For any questions about your order, please prepare your email in advance. name, order number and email address used during the purchase so that we can respond to you more quickly.